5 Reasons why AI can solve the Human Resource Shortage in the Hospitality Industry
The hospitality industry is known for its exceptional customer service and personalized guest experiences. However, the industry has been grappling with a persistent human resource shortage that poses challenges to maintaining service standards. Fortunately,...
Live Smart Ai President Kevin Kelly Speaks at SXSW: Culture Design & Chatbots
Creative minds from around the world gathered in Austin, Texas on March 9-18th 2017 at the SXSW Conference to celebrate the synergy of interactive, film and music industries. The Live Smart team got to spend the week learning and expanding their minds through...
Revolutionizing Guest Connectivity: How REVERB by Hard Rock Utilizes Chat and Voice Technology to Foster Long-Term Customer Loyalty
Introduction: In today's digital age, guest connectivity has become a crucial aspect of the hospitality industry. Hotels are constantly seeking innovative ways to engage with their guests, provide personalized experiences, and ultimately cultivate long-term customer...
Ethics in AI: Live Smart Speaks at CES
Live Smart Ai President, Kevin Kelly, was the moderator of the panel: Ethics in AI, at CES 2019. The panel members included Anna Bethke, Head of AI for Social Good at Intel, David Hanson, CEO of Hanson Robotics, and Mina Hanna, Chair of IEEE-USA AI and Autonomous...
CNN Invites Kevin Kelly to Discuss Mercedes Controversial Reaction to Mesut Ozil
Live Smart Ai President, Kevin Kelly was featured live on CNN with Richard Quest to discuss the branding & sponsorship implications of the resignation of Germany’s star soccer player, Mesut Ozil. They talked about Ozil’s sponsors such as Mercedes Benz that did not...
Simple Interactions Can Make Strong Connections- A Disney Story
Every little interaction carries immense power in building a remarkable brand. From a heartfelt like to a thoughtful comment, each gesture lays the foundation for something extraordinary. It's the small sparks that ignite the flames of success. Every engagement, no...
Creativity and the Power of Scale
By Kevin Kelly Coming from the world of a creative agency, it can be hard to fully appreciate all of the digital advancements the industry has experienced in the last 5-10 years. While the technology for targeting, attribution and analytics have advanced at a...
AI and Pixie Dust – Can Artificial Intelligence Create Happiness?
With the advent of ChatGPT (Generative Pre-trained Transformer), the general population is realizing that AI can and will change people’s lives. The concept of AI as applied to business has been on large corporation’s radar for several years. As various AI services,...