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Elevate Guest Engagement with Livesmart's AI-Powered Chatbot

From pre-arrival to post-stay, our AI-driven solution automates personalized interactions, streamlines communication, and delivers exceptional guest experiences. Whether it’s sending welcome messages, answering inquiries, or gathering feedback, our Chatbot ensures 24/7 availability across multiple channels, empowering your hotel to build loyalty, boost satisfaction, and drive operational efficiency.

Launch Olivia
  • Pre- and Post-Stay Engagement
Automate booking confirmations, pre-arrival instructions, follow-up surveys, and promotional offers.  
     
  • Welcome SMS messaging
    • Seamlessly connect with PMS to offer custom welcome messages to all upon check-in
 
  • Post-Stay Surveys
    • Automate follow-up surveys to gather guest feedback, identify areas for improvement, and strengthen guest loyalty.
 
  • Personalized Interactions
    • Tailored chatbot conversations addressing guest inquiries like check-in, amenities, dining, and local attractions.
 
  • 4/7 Availability
    • Provide instant, round-the-clock assistance for guest queries and requests.
 
  • Multi-Channel Support
    • Deploy across platforms like your website, mobile app, SMS, and WhatsApp.
 
  • Data Insights
    • Track guest interactions to identify trends and optimize chatbot performance.

Get your Free consultation

Struggling to optimize staff resources and elevate guest experiences with AI? Let us help. Reach out below to schedule a Zoom and discover how.

307 West 38th Street, 16th Floor, New York, NY, US 10018 | 212.461.6021 | info@livesmart.ai
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