Revolutionizing Guest Connectivity: How REVERB by Hard Rock Utilizes Chat and Voice Technology to Foster Long-Term Customer Loyalty

by Kevin Kelly | Sep 23, 2023 | Uncategorized

Introduction: In today’s digital age, guest connectivity has become a crucial aspect of the hospitality industry. Hotels are constantly seeking innovative ways to engage with their guests, provide personalized experiences, and ultimately cultivate long-term...

Ethics in AI: Live Smart Speaks at CES

by Kevin Kelly | Sep 22, 2023 | Artificial Intelligence (AI)

Live Smart Ai President, Kevin Kelly, was the moderator of the panel: Ethics in AI, at CES 2019.  The panel members included Anna Bethke, Head of AI for Social Good at Intel, David Hanson, CEO of Hanson Robotics, and Mina Hanna, Chair of IEEE-USA AI and Autonomous...

CNN Invites Kevin Kelly to Discuss Mercedes Controversial Reaction to Mesut Ozil

by Kevin Kelly | Sep 20, 2023 | Thought Leadership, Uncategorized

Live Smart Ai President, Kevin Kelly was featured live on CNN with Richard Quest to discuss the branding & sponsorship implications of the resignation of Germany’s star soccer player, Mesut Ozil. They talked about Ozil’s sponsors such as Mercedes Benz that did not...

Simple Interactions Can Make Strong Connections- A Disney Story

by Kevin Kelly | Sep 12, 2023 | Editorial

Every little interaction carries immense power in building a remarkable brand. From a heartfelt like to a thoughtful comment, each gesture lays the foundation for something extraordinary.  It’s the small sparks that ignite the flames of success. Every...