by Kevin Kelly | Sep 12, 2023 | Editorial
Every little interaction carries immense power in building a remarkable brand. From a heartfelt like to a thoughtful comment, each gesture lays the foundation for something extraordinary. It’s the small sparks that ignite the flames of success. Every...
by Kevin Kelly | Jul 13, 2023 | Artificial Intelligence (AI), Customer Experience (CX), Editorial, Thought Leadership
With the advent of ChatGPT (Generative Pre-trained Transformer), the general population is realizing that AI can and will change people’s lives. The concept of AI as applied to business has been on large corporation’s radar for several years. As various AI services,...
by Kevin Kelly | May 20, 2023 | Editorial, Thought Leadership
Coming from the world of a creative agency, it can be hard to fully appreciate all of the digital advancements the industry has experienced in the last 5-10 years. While the technology for targeting, attribution and analytics have advanced at a blistering pace,...
