Using Alexa for Hospitality to Elevate and Personalize Your Guests’ Experience
In the modern hospitality landscape, personalization is no longer just a nice-to-have—it’s a necessity. Guests expect more than just a comfortable bed and friendly service; they want tailored experiences that make them feel valued and understood. By integrating Alexa...
Livesmart Joins AAHOA and Will Showcase at the Mid-Atlantic Regional Conference!
We are thrilled to announce that Livesmart has officially become a member of the Asian American Hotel Owners Association (AAHOA)! This is a significant milestone for us, and we are proud to support and contribute to the growth of the Asian American hotel ownership...
Unlock Disney’s Secrets with Our New Book: The Disney Way for the Digital Age
We are thrilled to announce the launch of our latest book, The Disney Way for the Digital Age, now available on Amazon.com! As showcased at D23, Disney is setting the stage for a new era, and our book provides an in-depth look at how Disney’s explosive growth and...
5 Reasons why AI can solve the Human Resource Shortage in the Hospitality Industry
The hospitality industry is known for its exceptional customer service and personalized guest experiences. However, the industry has been grappling with a persistent human resource shortage that poses challenges to maintaining service standards. Fortunately,...
Live Smart Ai President Kevin Kelly Speaks at SXSW: Culture Design & Chatbots
Creative minds from around the world gathered in Austin, Texas on March 9-18th 2017 at the SXSW Conference to celebrate the synergy of interactive, film and music industries. The Live Smart team got to spend the week learning and expanding their minds through...
Revolutionizing Guest Connectivity: How REVERB by Hard Rock Utilizes Chat and Voice Technology to Foster Long-Term Customer Loyalty
Introduction: In today's digital age, guest connectivity has become a crucial aspect of the hospitality industry. Hotels are constantly seeking innovative ways to engage with their guests, provide personalized experiences, and ultimately cultivate long-term customer...
Ethics in AI: Live Smart Speaks at CES
Live Smart Ai President, Kevin Kelly, was the moderator of the panel: Ethics in AI, at CES 2019. The panel members included Anna Bethke, Head of AI for Social Good at Intel, David Hanson, CEO of Hanson Robotics, and Mina Hanna, Chair of IEEE-USA AI and Autonomous...
CNN Invites Kevin Kelly to Discuss Mercedes Controversial Reaction to Mesut Ozil
Live Smart Ai President, Kevin Kelly was featured live on CNN with Richard Quest to discuss the branding & sponsorship implications of the resignation of Germany’s star soccer player, Mesut Ozil. They talked about Ozil’s sponsors such as Mercedes Benz that did not...